What is ActiveCampaign and what's the use of it?

ActiveCampaign is a powerful platform for marketing and automation. But what's in it for you and is it for you?

Henk de Blauw
Oct 8, 2024

If you've ever tried to find the balance between pampering your customers and not spending your life with emails and spreadsheets, you probably understand the challenge. Following up on leads can be a time-consuming activity. But here comes Active Campaign look around the corner. What exactly is that? Well, it's like that one friend who always says the right things at the right time, but for your business. It offers a multitude of options, from sending newsletters to transactional emails, marketing automation and lead follow-up. Another great thing about the software is that you can test it for free before switching to a paid account.

What is ActiveCampaign?

ActiveCampaign isn't just a marketing tool; it goes a lot further than that. It does everything - from automatically controlling your marketing to managing your emails and customer relationships. In plain language, it's one platform that brings everything together so you can focus on what you're good at while ActiveCampaign takes care of the rest. Create professional emails and newsletters, use marketing automation to reach a large group of people, and set up funnels.

ActiveCampaign has a wide range of tools to help a business grow. In addition, it collaborates with no less than 350 apps. The goal is clear: to provide organizations with the tools they need to communicate intelligently with their target groups and thus increase the overall effectiveness of their marketing efforts. It's also nice to know that the Dutch language is fully supported.

Key features of ActiveCampaign

With ActiveCampaign, you have a smart tool that allows you to attract and retain customers in countless ways, depending on the plan you choose, of course. As soon as you open ActiveCampaign, the dashboard appears, which not only shows campaign statistics, but also provides shortcuts to features you've chosen. ActiveCampaign's capabilities have been expanded. Here are some of the features listed.

Advanced marketing automation

Say goodbye to generic messages that are randomly sent to everyone on the mailing list. Through custom-made communication, you can send emails at the right time, to the right person, at the right time. Let's say your lead clicks on a link on your website or is added to your CRM. You can automatically send a welcome email and, after a preset number of days, you will send an email to follow up. With marketing automation, you can ensure that segments of your contacts regularly receive personalized emails based on their click behavior, interests, and other events.

Funnels and lead follow-up

The intuitive drag and drop interface makes it possible to design automated funnels in the blink of an eye. Personalize your funnel based on your leads' behavior, preferences, and interactions. Whether it's personalized emails, specific offers, or targeted follow-ups, ActiveCampaign lets you create the perfect customer journey. You can track when a lead is browsing your website, but you can also automatically respond to important interactions. Of course, not all leads are the same. With advanced lead scoring, you can automatically prioritize the leads that are most engaged and whose conversion rate is highest.

Customer Relationship Management

A successful campaign starts with valuable contacts. An important aspect of any CRM system is therefore the registration of data on leads and customers. ActiveCampaign fulfills this role with streamlined CRM functionality. This gives you the freedom to decide what data you want to capture and how you will use this information to create targeted segments for your marketing campaigns. The lists of companies and contacts can be viewed and sorted in various ways, while you can also effortlessly search through the entire database. This CRM functionality is thus an integral part of ActiveCampaign's powerful capabilities, which not only capture data, but also use it effectively for a personalized and targeted marketing approach.

Site tracking and forms

Make your website dynamic with content that adapts to visitor behavior. ActiveCampaign enables personalization at a new level for a more engaged user experience. Site tracking helps assign lead scores based on specific website interactions. This allows you to identify the most engaged leads and prioritize your marketing efforts. With the intuitive form builder, you can build attractive, responsive forms. Tailor them to your brand and deploy them on any page you want. Of course, the entered data is immediately placed in the CRM and you can start converting your lead based on your set funnel.

Integration with other tools

ActiveCampaign integrates easily with other tools such as Make, Teamleader Focus, Webflow, or your chosen e-commerce platform. This allows you to use ActiveCampaign in combination with your existing tools and processes.

Who is ActiveCampaign for?

Okay, you're probably excited about ActiveCampaign, but let's check if it's really your cup of tea. Who gets the most out of this tool?

  1. SMES:
    ActiveCampaign is like a personal assistant for SMEs. If you don't have the budget for a huge marketing team but still want to run professional campaigns, this is your go-to. The tool is also ideal for sole traders and the self-employed.
  2. E-commerce:
    If you're running an online store and you want every customer to feel like you have an offer just for them, ActiveCampaign is your secret weapon. Segmentation, recommendations, follow-up of abandoned shopping baskets, you have it all.
  3. Service providers:
    Whether you're advising, coaching, or developing software, ActiveCampaign helps you connect with your customers and leads on a personal level.
  4. Sales-driven teams:
    If you want to sell more (uh, who doesn't?) , then ActiveCampaign's CRM functionality will help you manage your leads, automate follow-ups, and keep your sales pipeline streamlined.
  5. Marketers:
    For the marketer who isn't afraid to dream, ActiveCampaign offers advanced automation, A/B testing, and analytics to take your marketing strategy to new heights.

But quite frankly, every organization will benefit from streamlined marketing, follow-up, and automation. Wondering how you can use ActiveCampaign? Contact us and we're happy to help you out.

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Operative has ensured that our contact system, together with our ticket system, is flexible! The contact was great and we also helped us to improve our systems. Definitely recommended!

Kris Sijrier
Karavaan
Or speak to us directly:
Henk de Blauw
henk@operative.pro